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Showing posts with label MACBOOK PRO. Show all posts
Showing posts with label MACBOOK PRO. Show all posts

APPLE CARE PROTECTION PLAN, MACBOOK PRO AND APPLE AUTHORIZED SERVICE PROVIDERS IN KUALA LUMPUR AND SELANGOR

If you owned a Macbook or any Apple product, the most important thing to do, is to always keep in hand, the Apple Mac Customer Service call Centre Number 1800 803 638 which is a service and support number by professionals who know your computer or devices the best. When I bought my Mac Book in 2010, I also bought the Apple Care Protection Plan which cost me a good RM1,199.00. Heck, if you live on cyber, you should know the troublesome and the cost to have a computer repair, so I thought the plan would save me the bucks and the head + Heart ache.


So when my track pad went lunatic or taken over by a ghost (moved by itself and start clicking everything on the screen), I went berserk!! Short of hammering the Macbook, I called the 1800 803 638 (and I think I was re-routed to an oversea centre) and was first attended by a gentlemen named Terry whom guided me through a list of diagnostic processes which took almost half of the morning and after a series of calls (which was professional and I have no qualm or complain as the guidance was crystal clear) gave me a Case Number and I was asked to visit an authorized dealer having diagnosed the problem as a hardware issue. 


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