The coarse, uncivilised and business unfriendly PUTRAJAYA CORPORATION.....

PUTRAJAYA


I first visited Putrajaya in 2006 and until today i am still till amazed at the stupendous view of Putrajaya. Never would I thought Malaysia can display in the shortest time, a modern and such a well-planned township bearing the best architectural design. I am proud to see the prominent government buildings and the many futuristic-designs and world best bridges. I am a proud Malaysian. It took almost a year of courting Putrajaya and much deliberation on its business potential before I decided to transfer my 12 year old Proton Edar dealership from the fastest growing township in Puchong to Precint 15, Putrajaya.

I was inspired by YABhg Tun Mahathir whom envisioned Putrajaya similar to major cities in Paris and America filled with major corporations with impressive office buildings, famous fine-dining restaurants, fast food outlets, automotive car showrooms, cafes, bistros as well as theatres with crowded people strolling along the city.

Putrajaya is dead much to YABhg Tun Mahathir’s dismay and disappointment as clearly written in his chedet blog. Putrajaya will continue to be dead with the PERBADANAN PUTRAJAYA (PPj) business-unfriendly approach. Putrajaya is dead because of PPj unnecessary red-tapes that is neither attracting new businesses nor supporting existing business community.

1. On 20 January 2009, I personally met Puan Zuraini Abdul Halim from PPj to submit an application to renovate the new Proton Edar showroom. The Interior Design for the renovation was produced and printed by Proton engineering department according to Proton new Corporate Identity and does not require any structural or building modification. The original copy that was duly signed and stamped by Proton Edar authorised General Manager and Managers was submitted to Puan Zuraini.

2. Puan Zuraini rejected the application because the drawing produced by Proton Engineering department did not comply to the size and shape required by PPj. I appealed for re-consideration as any delay will result in monetary losses especially during this economic crisis. Nonetheless, the non-compliance (size of drawing) was only a minor issue. The interior design for the renovation was already implemented throughout Malaysia in more than 300 showrooms.

3. Puan Zuraini had to refer to a ‘higher authority’ and on 22 January 2009, the higher authority rejected my application. I appealed to meet the ‘higher authority’ but was told his schedule was full and even if I meet, I will receive similar remark. PPj requirement MUST be complied and PPj will NOT ACCEPT nor entertained any submission unless the requirement is fully complied with.

4. Puan Zuraini then advice me to appoint PPj staff whom are well-versed with PPj requirement and compliance for RM2,500 to avoid any ‘delay’. After much deliberation and to avoid any unforeseen ‘delay’, we appointed En Hairuddin Haji Daud for all preparation, liaison with PPj and Bomba until approval. The approval was promised within 1 month.

5. 3 datelines were given by En Hairuddin without success. Various attempts were made to contact Puan Zuraini and En Omairi Hashim to follow up on the application but without success too.

6. On 23 March 2009, upon our inquiry since we have not heard from PPj, we were told our application was officially received on 16 March 2009, although it has been more than two months since the actual submission and liaison via En Hairuddin. PPj approved our application for renovation 3 days later on 26 March 2009 and we began our renovation.

7. We wasted 4 months of rental payment and thousands of Ringgit in lost of business awaiting PPj approval for renovation.

8. On 9 April 2009, we applied our business license online via the E-Lesen application from PPj website(Appendix A1 , A2 & A3)

9. On 13 April 2009, we spoke to En Rozaimi b Ramli, PPj Assistant Director for an update on our Business License application that was applied online. En Rozaimi informed us that there is no record of our application. Flabbergasted, we applied again on 13 April 2009 (Appendix B1 , B2 ) the Business License via the E-Lesen application through the PPj website and spoke again with En Rozaimi. Again, we were informed there is no record of our application online.

10. 13 April 2009 (same day), after 2 failed Business License online application attempt, we submitted BY FAX (Appendix C1 , C2 , the application for Business License with a printed copy of both the online application dated 9 April 2009 and 13 April 2009 (Appendix A1 , A2 , A3 & B1 , B2 The submission was verbally acknowledged by En Rozaimi Ramli on the same day (Appendix C1 & C2 ). We officially wrote to Yg Bhg Tan Sri President (on 13 April 2009) to informed our thus far predicaments with PPj as well as our licensing application (Attachment 1a , 1b & 1c).

11. On 16 April 2009, we submitted BY HAND the supporting documents for the Business License and PPj acknowledged and signed receipt (Appendix D1 & D2 ).

12. On 23 April 2009, we submitted additional supporting documents as informed and required by PPj (Appendix E).

13. Although all supporting documents have been forwarded and submitted as perAppendix D1,D2 & E above, on 27 April 2009, Puan Nor Hashimah Bt Mohd Hashim from PPj officially wrote to defer the approval for our Business License (Appendix F1 & F2 ) for NOT SUBMITTING any supporting documents (baseless??) and PROTEST from the Public.

14. Since our showroom was open in Putrajaya, we have received an overwhelming and encouraging response from the neighbouring business community as well as Putrajaya residents. We seek clarification from PPj via our letter dated 13 May 2009 (Appendix G1 , G2 ) for the alleged PROTEST from the public.

15. On 7 May 2009, Puan Nor Azimah Bt Jamaluddin rejected our Signage License application (Appendix H1 , H2 ) and instructed my company to remove the installed signage within 14 days of her letter under Paragraph 5, Undang-Undang Kecil Iklan (Wilayah Persekutuan Putrajaya).

16. The signage board was designed, produced and supplied by PROTON EDAR that bears a standard size, design and material used at all 400 Proton Edar and EON Showrooms throughout Malaysia. My Proton dealership only borne the cost of installation amounting to an exorbitant RM12,000 and will have to incur an additional RM12,000 to remove the signage as instructed by PPj.

18. Proton is a national project, a government linked company (GLC) and a Proton dealership is part of Malaysia Second Industrial Masterplan to developed and nurture entreprenuer but does not received the slightest support in coordination nor any assistant from PPj except for strict compliance, various alleged non-compliance to regulation and alleged 'Protest'.

PPj lackadaisical business friendly approach was contrary to their President whom was the pillar behind the spirit of 'Malaysia Incorporated'. The spirit of 1Malaysia under the stewardship of our PM YAB Dato Seri Najib Tun Razak too was neither felt, understood nor implemented at PPj.




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MINISTRY OF FINANCE 2010 BUDGET CONSULTANCY COUNCIL

MAJLIS KONSULTANSI BAJET 2010 (Kementerian Kewangan Malaysia)

BUDGET 2010 CONSULTANCY COUNCIL (Ministry of Finance Malaysia)

I received an invitation letter from the Ministry of Finance Malaysia dated 4 May 2009 to participate in year 2010 Budget Consultancy Council today on 8 May 2009. Ministry of Finance had commenced the preparation for next year 2010 budget and the establishment of the Budget Consultancy is part of the process.

The theme for 2010 budget is "Together Building Resilience, Revitalising Growth", "Bersama Memperkukuhkan Daya Tahan, Merangsang Pertumbuhan".

This invitation is a milestone to all automotive OEM vendors, authorised sales dealers & workshop network as well as the automotive industry. Automotive and service centre dealers as well as workshop operators (including Proton, Perodua, Kia and other authorised workshops) comprised of individual entrepreneurs whom are directly affected by any change of governmental policies. Historically, there were no references to these entrepreneurs when a policy is being developed and implemented.

I took the responsibility and iniative to gather feedback from all parties namely, Proton Edar Dealers Association that represents the authorised sales, service and spare part dealer in Malaysia, EON dealers Association (EDAM) whom represents all EON authorised sales and service dealers in malaysia, Perodua Dealers Association that represents Perodua authorised sales and service dealers in Malaysia, Proton Vendor Association and other relevant associations and businessmen in Malaysia. I am also scheduled to meet the Banks.

Without a stronger sale and after sales network in Malaysia, automotive industry will be impaired especially during the current economic crisis. Thumbs up to YAB Dato Seri Najib Tun Razak, Prime Minister and YB Dato Ahmad Husni bin Mohamad Hanadzlah, Minister of Finance and the Ministry of Finance for a pro-active approach under the spirit of 1MALAYSIA.

I am expected to submit my memorandum to Ministry of Finance latest by 22 May 2009. Please leave any feedback, or email to me at arminbaniaz@gmail.com if you would like to raise any issues (Not limited to Automotive).

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MAXIS CHRONICLE (Part 2)

Maxis-berry is exasperating (Part 2)

After various calls made to Maxis 123 for my BB update, on 4 May 2009, Ms Tang finally called at 5pm. "I managed to get for you a temporary Blackberry Bold" she said and then added "You can collect it tomorrow on Tuesday 5 May 2009, but I will call you once the temporary set is ready for collection". I was not amazed as I had paid for a virgin BB. I asked when can I get the new BB? She raised her tone and said she did her best to get me a temporary BB BOLD. "Not many people can get the same BB BOLD as a temporary set and some customer cannot even get any temporary set at all. I should appreciate that." she claimed.

Frantically, I asked again, "When can I expect to get my new BB? There must be a given period…" She too was getting annoyed with me and said she does not know! "It is up to the vendor. When you returned the your BB, Maxis will send the BB back to the vendor whom will then send it to Canada. Once the sick BB is in Canada, only then will they initiate a replacement!!!" Ms Tang exclaimed. I said this is ridiculous and hang up.

I was restless without my emails being delivered instantly through my device. I was handicapped without the Blackberry MS Dictionary, Facebook, Twitter, Google, Yahoo, MSN chats. I called Maxis 123 early on 5 May 2009 to inquire if the temporary set is ready for collection. I was too frustrated akin of a broken heart. Ms Tang called and informed the temporary BB is ready for collection. I immediately went to Maxis KLCC, took a Q number, waited for 15 minutes before being attended by Ms Tang….. again. But this time she was friendlier!

I was introduced to the temporary BB (BBT). BBT looked overused. She was not pretty and had scar all over her face. Her tit was loose and her skin was sticky. In desperation, I accepted her and after 1 hour, BBT had all my details whilst my sick BB memory was completely erased. I asked Ms Tang again, when can I expect to get my new BB? She said it depends on the customer service officer (Her!). If the customer service officer followed up and push the vendor, then the replacement set can be faster. She smiled expecting me to be nicer to her. She assured me she will pressure the vendor for me and expedite my request but then she cannot commit any time-frame. Company Policy? I felt numb.... and dumb.

I was disgusted with BBT and only used her when I am in need…. mostly for reading emails. I will reply emails, Facebook'ing, chat and write blogs & book with my X61 Lenovo notebook. All were otherwise done by my BB. I cannot get use to the BBT loose tit.

I called Maxis 123 every day since then. I will call as early as 7am and even as late as 11pm daily. The respond time was less than a minute. Maxis 123 Call Centre is the best and the most efficient call centre that I have dealt with. I spoke to at least 7 different call centre operators and they were all very friendly and cooperative. When I informed my Job Sheet no 1865 and inquire for an update, there was no update in the system. The call centre requires feedback from Maxis @ KLCC. I was put-on-hold while the operator called Ms Tang @ KLCC without success and had to repeatedly email Ms Tang to return my call… I never received any calls!

Frustrated, I decided to email Ms Tang at ltang@maxis.com.my direct. I emailed Ms Tang daily from 5 May 2009 for my replacement BB update. My email too was never replied.

After various calls made to Maxis 123, and many emails sent to Ms Tang for 6 days without any reply or returned call, on 11 May 2009, Ms Tang finally called me at 5:00pm. I thought I was dreaming. Upon hearing a lady's voice saying she is Li Yien (Ms Tang) from Maxis, my heart skipped a beat akin of receiving a call from a long lost girlfriend. I was in heaven. Ms Tang said, there is still NO RESPONSE from the VENDOR….!! I was not mad nor was I in any temperament but I was really delighted. I am finally attended after various calls made and emails sent. Ms Tang continued and said that she will email to get Maxis management approval to bypass the vendor and get a new replacement set from Maxis stock. I quickly interrupt her. I said its okay, thank you for calling and please tell me the outcome. Happiness was me. It is complicated but that call made my day.

Shortly, 10 minutes later, Ms Tang called again and said the vendor (not the management) had finally approved a new BB for me and I should be able to collect them tomorrow 12 May 2009!! God must have forgiven my sin for cheating on Nokia. I was speechless! Happiness was an understatement! I quickly fantasize the feel, look and the service of my new virgin. I smiled, short of saying goodbye to the scarred and overused BBT.

On 12 May 2009, Maxis called and said my virgin BB is ready for me. Happily, I said thank you and I will be there by 2pm! I was asked to see Ms Mahaya. I arrived at Maxis KLCC at 1:45pm with a mix feeling.. nervous, excited, happy…………

I was greeted by Ms Mahaya who was surprised of my over-punctuality. She escorted me to a quiet room where my virgin BB was waiting. I walked slowly towards the room and was greeted by an old friend Zulkhairi Dato Zulkifli whom recognised and remembered my name on the system. I first met Zul when he was in charge of Maxis TTDI. Zul is now the Head at Maxis KLCC. He prompted and asked why I never called him when I had any problem with Maxis. He is always ever helpful. Zul pampered me when he was at Maxis TTDI that I never had to Q and resolved any problem instantly. I was delighted to meet Zul. Zul was furious to learn of my predicament especially at his centre. He called his data specialists, managers and introduced them to me reminding them to pay extra attention to customer service. Zul introduced me to his best Blackberry specialist KEN (transferred from Maxis @ KLCC to Maxis @ Garden) and asked me to call KEN direct if my BB is back in tantrum. He then called Ms Tang and asked Ms Tang to apologize. I was rather….. shy and embarrassed. I only wanted my BB.

In less than 20 minutes (from previously more than 1 hour) Ms Mahaya erased BBT memory and introduced me to the new virgin. I was back in love with my new BB.

I am thankful to Zul for his assistant. The whole Maxis episode would have been sweeter if there was a KPI for any response time to any calls/inquiries made or emails sent and especially, a fix period committed by the maxis vendor WHITE SOLUTION for any repair or replacement set! 12 days for a replacement set? 3 new Blackbery Bold in less than 6 months? 5 sour experiences with Blackberry (8707G, new bold, 1st replacement set, temporary set, latest replacement) ACCEPTABLE?

My BB lost her virgin with this Blog….. it was indeed a happy ending.....! multiple orgasm...? ;-)

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BOMBA 10KM RUN @ Dataran Merdeka, KL

BOMBA 10km run (my polar measure the distance @ 11.1km?)



We registered only a day before the actual event for the Bomba 10km run. It was more of a self-forced participation. I have been lacking in run-training and have been at ease with gym workout as well. Workload was piling up and i was deeply hesitating the Bomba race especially when the race was scheduled to start so late at 7:30am. Running under the hot sun was not my cuppa tea.

I was also booked to attend an Usra with Dr Juanda Jaya, Mufti Perlis the same morning which was a good escape away from the race (i thought to myself.. outloud). I woke up half-heartedly and was stretching endlessly in bed deliberating indecisively to sleep or get ready for the race. My training did not just plateau but had also lost its momentum. Once a training pattern is broken, it is not easy to re-gain the rhythm. This Bomba run will at least forced me to run 10km from my nowadays, lazy routine.

After an hour of a 'talk-to-ownself' session that is becoming more frequent of late, i jumped out of bed and saw myself driving to Dataran Merdeka at 7:10am. The race was flagged-off at 7:30am by Dato Seri Kong Cho Ha, Minister of Housing and Local Government.



I listened to DJ Tiesto on iPod whilst cruise running slowly amongst thousands of other participants. My polar heart rate monitor reads 145 which was already a bad start. i can hear my heart beat silhouette against the raving techno sound of DJ Tiesto. I increased my speed along the music tempo but my leg was so stiffed and heavy.

The Bomba run was my 24th race since i started running 5 years ago. It does not matter how many years i have been running but it is the discipline to consistently train that is more important. There was a time that i refused to register any 10km race arrogantly feeling it was too easy. Today, 10km felt abit scary.

My polar displays the distance 6.2km and my heart rate was 168. I knew the rest of the race will be a mere torture. My cruising speed was barely 7. My breathing was getting heavier and heavier (for a moment, i did cursed at smoking!)

I have not been training well the last few months when workload piled up although i was awake daily at 5am. My daily workout deteriorate and varies from a short 30mins slow run or a 45 minutes weight training at the gym.




When my Polar reads the distance at 9km, i sprinted. My heart almost exploded with a heart rate of 180. I was soaking wet in sweat and was running with my eye closed. My joints and muscle was screaming in pain but of course i wont let the cameraman caught the ugly sight of me. I smiled happily everytime i run pass Tey, or any camera man.. waving at them endlessly as if i was in heaven.

I crossed the finishing line in an exruciating 1 hour 24 minutes. It took me another 30 minutes to settle down and recover from the breathless and painful run. I came back home immediately to celebrate 'Mothers Day' and saw Tey and qqlai 'Multiply' webpage for my running pictures. the pretentitious smile did pay off although i promise from today, i will be consistent and more discipline with my training... padan muka!!

(note: Tey, qqlai thanks for the pictures)

PROTON EDAR SIGNS NEW DEALERSHIP AGREEMENT WITH EON TO RATIONALISE DISTRIBUTION NETWORK

PROTON EDAR DEALERS ASSOCIATION MALAYSIA
Press Release

“PROTON DEALERS ARE UNITED AND STRONGER TO COMBAT THE RECESSION AND STIFF COMPETITION FROM NON-PROTON COMPETITORS”

MAY 2009, KUALA LUMPUR. “Proton dealers are now united with Edaran Otomobil Nasional Berhad (EON) signing the Master Dealership Agreement with Proton Edar. Proton Edar branches, dealers as well as EON branches and dealers should not be competing with each other but should be competing with the non-proton competitors” said Armin Baniaz Pahamin, Acting President Proton Edar Dealers Association Malaysia (PEDA).

1. Currently there are 4 types of showrooms and Service centres in the Proton network. Firstly, Proton Edar branches which are Proton showroom and service centers that are owned and operated by Proton Edar. Secondly, dealers showroom and service centers which are owned and operated by entrepreneurs appointed by Proton Edar. Thirdly EON as a Super-dealer having owned and operated their own chain of showrooms, service centers and authorized to appoint their own dealers. Fourthly, the EON appointed dealers which are sub-dealers to Proton Edar under the management and supervision of EON.

2. The signing of the agreement today will eradicate the Proton Edar sub-dealer status or the EON dealers. The EON dealers will be absorbed directly under Proton Edar as Proton Edar authorized sales and service dealers subject to the compliance of Proton Edar terms and conditions.

3. EON will not be a Super-dealer and no longer allowed to appoint any dealers. EON will be similar to other Proton Edar authorised dealers.

4. Currently, there are significant differences in the Corporate Image compliance between Proton Edar and EON dealers. Proton Edar dealers had to comply to the stringent and exorbitant new Proton Corporate Image requirement whilst EON dealers corporate image had tainted the new corporate image implemented by Proton Edar.

5. There are also various differences in marketing strategies and approach applied by EON that created an indirect competition between EON and Proton Edar dealers. This internal competition should be entirely eradicated but instead dealer’s network should be united against non-proton competitors to increase Proton market share especially during this economic downturn.

6. Proton branding and goodwill is destroyed by unscrupulous dealers whom practices disorderly trade practice. The network merger with EON will see a standard ONE marketing, ONE operation procedures, ONE trade practice and especially ONE standard and ONE uniform Proton branding for the benefit of the public in line with the Government new motto of 1Malaysia.

7. EON Dealers Association Malaysia (EDAM) should be dissolved and de-registered with the new Proton dealership structure.

8. Proton Edar Dealers Association Malaysia (PEDA) welcomes EON dealers to be a part of PEDA with 1 goal and 1 objective and invite all EON dealers to attend PEDA Annual General Meeting & Election on 20 JUNE 2009.

MAXIS-BERRY IS EXASPERATING

WHEN INFIDEL IS A MUST WITH MAXIS-BERRY!!

I have been a loyal maxis customer for 14 years since 1995 although I cheated on MAXIS along the way when I also register for DIGI and Celcom but never did I ever abandoned MAXIS. I was introduced to MAXIS by a high school friend Syamreen Shafei whom first bought and registered my first handphone as a graduation gift. So fortunate was I to have such a friend. I grew old until today with MAXIS.

Similar unfounded loyalty I have for NOKIA and never would I thought of betraying NOKIA especially after a short fling with BlackBerry 8707G turned sour and gave me endless nightmare but being the bastard a man is, last year, I cheated again on NOKIA. I booked and bought from MAXIS the latest BLACKBERRY BOLD 9000 (BB) thinking I could be satisfied and fulfilled with a much younger, sexier and latest technology of the BOLD 9000. I needed the extra service that NOKIA could not give but similarly, I never abandoned Nokia but kept Nokia as the second whilst the BOLD became my primary. I needed the PUSH email and various online chat functions Google, Msn, Yahoo that BB possessed.

I flirted and picked up BB from MAXIS Taman Tun Dr Ismail branch the moment she came. She was not easy. I had to booked her online prior to her arrival. I have read all about her on the internet. She was prominent, famous and the most hip in America and Europe. The moment I set my eye on her, I knew I had to have her! She was sexier than Nokia.

She was mine for only RM1,800, a price I reckon, was worth paying since she will be MINE contractually for 2 years. It was a prenuptial agreement. Even after 14 years, MAXIS distrust my loyalty and think I will cheat and abandon her. So insecure was MAXIS.

I didn’t sleep the whole night when I first brought BB back home. I explored to know her in every detail inside and out. BB was slow but steady. She took almost 10 minutes to wake up every time she slept but when she was awake, she was wild and fast. Browsing the net was simple and easy. BB was easily controlled by the touch of her tit.

It wasn’t long before BB showed me her true colours. Her tantrum was getting worse. She fell asleep almost every time I needed her. I had to bring her to the MAXIS centre @ TTDI all the time and the visit became more frequent, again and again when her tantrums worsen. I am so familiar with MAXIS. Every visit is the same. I will take a number and wait akin of a government hospital to see the counsellor at maxis. Every time I met the counsellor, her software was upgraded but her spirit came crashing down in barely less than a month and there I go again, endless visit to MAXIS TTDI.

My BB was diagnosed with an irrevocable condition. She needed a TIT transplant! Her tit just dropped dead and MAXIS said the transplant can ONLY be done in Canada! I had no sympathy and was furious. I did not sign up for this. She left me even before her contract expired. However, Maxis TTDI was quite professional and understood my needs. Maxis said, they will replace and give me a new BB. “I cannot live without my BB! How long will it take to get a new BB” I asked in desperation. MAXIS said it usually take up to 2 weeks. Short of screaming and breaking the counter, I said, “Unacceptable!! I cannot wait that long! I need my BB NOW!” The Professional consultant at MAXIS TTDI was taken aback in silent. “Give me 3 days”, said the consultant. “I know 3 days is also a long time but I will try my best to get you a new BB in 3 days”, added the consultant professionally. I was not happy but I agree and the consultant delivered to me a new BB, 3 days later.

Maybe this was God’s punishment to me for betraying Nokia I thought to myself but was happy with my second BB. She was less in tantrum. We communicate well and our chemistry was good. I used her day and night endlessly. She seldom fell asleep and seldom left me hanging. I was fulfilled for barely 2 months when on 30 April 2009, she went blind!!! ….again drop dead on me! In barely 2 months, I became so dependant on her. She knew my every schedule, details and contacts that I cannot go on a day without her. I needed her all the time and she had became my personal assistant and secretary. Now she went blind. I cannot see her. Her face is no longer pretty with colour or sleek features but her face is just black! She can still speak and listen but I cannot see anything except for a BLACK screen.

I immediately call 123 MAXIS centre for help and seek advice at 7am on Labour Day, 1 May 2009. I was told that my regular maxis centre at TTDI is closed but the next nearest maxis centre that was open is at the KLCC and the Garden Mall. I was delighted as I could not bear to see my sick BB. I further inquired which of the two, is the best centre for me to bring my BB for a warranty claim. I was advice to go to the biggest maxis centre at KLCC which is open daily from 8:30am.

Immediately, I rushed and brought my ailing BB to maxis centre @ KLCC and arrived before 930am. I took a Q number, waited for 5 minutes and was attended to at counter 5 by a lady, her name was Ms Tang Li Yien.

I explained my BB predicament to Ms Tang. I explained in detail that I had major endless problem with my first BB and was given this second set BB as a replacement and now this BB too drop dead. I was frustrated and disappointed beyond word. All these problems are a major distress and I can’t forever be burdened with this inconvenient. The BB had tested my limits and I cannot take it anymore, I sat and look at Ms Tang impatiently waiting for answer. Ms Tang did not even look at me but fiddles with my BB. She took my BB, stripped her of the back cover and battery, and said this is a common problem and explained to me, MAXIS company policy. She reiterated the policy and this is what MUST be followed.

Now I understand. It was not the insecurity that MAXIS wanted me to sign the prenuptial agreement especially when I have been loyal for the past 14 years. It was MAXIS parentage distrust in the children they adopted. There is no recourse now for I am stuck with a dead BB.

Ms Tang, unlike those consultants @ maxis TTDI, was lousy and less attentive. All that she preaches was MAXIS company policy. I don’t give two hoots for the company policy. I am in distress. My BB is ailing and short of being dead and all that she preaches was MAXIS policy! Ms Tang said she cannot give a replacement set until she speak to the vendor and she can only do so on Monday and only on Monday will she be able to advice the status of the replacement set and if she can lend a temporary set while waiting for the availability of the new replacement.

MAXIS KLCC is maxis biggest branch and BLACKBERRY PROBLEM is (quoting Ms Tang) a common problem. How poor a service can maxis provide, having known of BLACKBERRY’s common problem and did not kept any standby set for the convenient of the customer. Ms Tang even explain, there are customers whom waited for their replacement set for already many weeks and I have to be in the same queue. Ms Tang said, there is no guarantee she can source for a temporary set for me to use but even if there is, it will be of an older version but even then, she can only check its availability next week and until then, I have to be without any handphone. Its company policy, she repeated again! I don’t want an old, less functional and underperformed BB, I want at least the same type as mine! She repeated again the stupid company policy and there is nothing that she can do!

In frustration, I took back my BB and kept her safely with me. I asked Ms Tang to initiate a report for a replacement and practically begged her to prioritise the replacement. She said she will do her best. She printed MAXIS job sheet bearing no 1865 (dated: 1 may 2009; time: 09:42).

This morning, 2 May 2009, at 9:45am, I called MAXIS call centre and spoke to a pleasant customer service officer, Ms PRIA, to check if there was any notification initiated for the replacement of my BB. After a moment of silent, Ms Pria informed me that there was no record and note of my replacement in MAXIS SYSTEM! I was flabbergasted... so much for the 'will do the best to prioritise'.. Customer service.. Urgency.. Priority.. is probably never heard of at MAXIS KLCC.

Ms Pria, sort of surprised too, having told of my conversation with Ms Tang and and the absent of any record of my request in MAXIS system. She promised she will be in touched with Maxis KLCC and asked her to call me on an urgent basis but then, urgency had never existed in MAXIS KLCC, so I wondered when when will KLCC returned my call… or will Ms tang ever returned my call? Its almost the end of the day without any call from maxis KLCC.

My sick BB is lying uselessly at home and I am hopelessly counting down the day for the replacement. A phone is a necessity. In this dire desperation, I will support polygamy of any kind and probably launched an anti-MAXIS movement! MAXIS being a reputable company should provide a serive at par if not better than that of VODAFONE or network providers in Europe. MAXIS being a network provide should adopted VODAFONE three basic principles, if they want to diverse their product range from just a network provider to selling mobile phones. If the mobile phone is still under warranty and is spoiled or damaged, MAXIS should:

No 1. Have a good after-sales-service!!! The phone under warranty should be repair on the spot at any MAXIS centres.

No 2. If the phone cannot be repaired, it should be replaced immediately.

No.3. If the phone cannot be repaired or replaced immediately at the Maxis centre, the customer should be given an OPTION to either wait for the replacement set or given a full refund and the contract should be nullified and void! Customers on contract should not be burden with poor service, bad products and ‘one-sided-against-customer-convenient-policy’.

My three experiences with Blackberry thus far, the 8707G, a brand new BB BOLD and the 1st BOLD replacement set, were all terminal and drop uselessly dead in barely less than 3 months (contract was for 2 years!). Now awaiting for the 2nd replacement set, which I doubt will be any better than the other 3 Blackberry. The least that MAXIS can do is to EXPEDITE the replacement set thus minimising further inconveniences and burden.

Helplessly, in lost and feeling empty, i can only wait for MAXIS to call.......
(until then, to be continued....)

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PERLEMBAGAAN PEDA (Persatuan Pengedar Proton Edar Malaysia) PEDA Constitution

PERLEMBAGAAN PEDA (Persatuan Pengedar Proton Edar Malaysia)
PEDA (Proton Edar Dealers Association Malaysia) Constitution


Peraturan 1 NAMA DAN TEMPAT URUSAN

1.1 Pertubuhan ini dikenali dengan nama Persatuan Pengedar Proton Edar Malaysia (Proton Edar Dealers’ Association of Malaysia) (PEDA) selepas ini disebut ‘Persatuan’.

1.2 Alamat berdaftar dan tempat urusan Persatuan ialah 15 & 17, Jalan Petaling Utama 11, Taman Petaling Utama, Batu 7, Jalan Kelang Lama, 46000 Petaling Jaya, Selangor D.E. atau di tempat lain atau tempat-tempat lain di dalam Semenanjung Malaysia yang akan ditetepkan dari masa ke semasa oleh Jawatankuasa. Alamat berdaftar dan tempat urusan Persatuan boleh diubah dengan syarat mendapat kebenaran Pendaftaran Pertubuhan terlebih dahulu.


Peraturan 2 DEFINISI

Perkataan Maksud

‘Ahli’ Ahli persatuan termasuk Ahli-ahli Biasa dan Ahli-ahli Bersekutu sebagaimana yang termaktub dalam perlembagaan.

‘Proton Edar’ Proton Edar Sdn. Bhd., sebuah syarikat yang didaftar di bawah Pendaftar Syarikat yang mengedar kenderaan buatan Malaysia.

‘Jawatankuasa’ Badan pentadbiran Persatuan yang tertinggi, yang diundi dan dilantik di bawah Peraturan 9 Perlembagaan ini.

‘Persatuan’ Persatuan Pengedar Proton Edar Malaysia (Proton Edar Dealers’ Association of Malaysia) (PEDA).

‘Pemegang Pemegang Amanah Persatuan.
Amanah’

‘Penaung’ Penaung Persatuan yang diundang oleh Jawatankuasa untuk memegang jawatan tersebut.

‘Setiausaha Agung’ Setiausaha Agung Persatuan dilantik di bawah Peraturan 9 Perlembagaan ini.
‘Wakil Ahli’ Wakil individu yang dilantik oleh ahli-ahli Persatuan.


Peraturan 3 OBJEKTIF-OBJEKTIF

3.1 Menyatupadukan perniagaan menjual produk yang diedarkan oleh Proton Edar dan mereka yang terlibat dalam perusahaan kereta untuk kepentingan faedah ekonomi ahli.

3.2 Memperjuangkan kepentingan hak ahli-ahli dari segi perusahaan atau perindustrian, ekonomi sosial dan undang-undang.

3.3 Menyelaraskan aktiviti-aktiviti semua ahli dan menyelesaikan jika diminta secara bertulis selisih faham yang timbul di antara ahli-ahli.

3.4 Membuat perhubungan dengan badan-badan lain yang berdaftar yang mempunyai tujuan-tujuan yang sama dengan Persatuan.

3.5 Menerbitkan majalah-majalah atau risalah-risalah yang berkaitan dengan perusahaan, menjual dan menyewa kereta, dengan syarat mendapat kebenaran terlebih dahulu dari pihak yang berkenaan, jika perlu.

3.6 Menganjur kelas-kelas dan apa-apa projek pelajaran berhubng dengan perusahaan kenderaan dan aktiviti-aktiviti berkenaan, jika perlu.

3.7 Membeli, menjual, meminjam, menggadai, memajak, menyewa dan membuat lain-lain urusan bersangkutan dengan tanah-tanah atau lain-lain harta bagi mencapai objektif Persatuan.

3.8 Menggalakkan ahli-ahli menubuhkan syarikat untuk menjalankan perniagaan sokongan yang berkaitan dengan perniagaan Proton Edar.

3.9 Menjalankan aktiviti berbentuk perniagaan dan ekonomi secara sah atas nama Persatuan dengan syarat semua wang dan keuntungan yang didapati oleh Persatuan ini hasil dari penyertaannya dalam mana-mana perniagaan akan digunakan semata-semata untuk melanjutkan, memajukan dan menjalankan tujuan-tujuan Persatuan ini dan tidak sebahagian pun daripada wang dan keuntungan itu akan digunakan untuk membayar faedah, keuntungan atau bonus kepada ahli Persatuan. Sungguhpun begitu, peruntukan ini tidak menghalang sebarang pembayaran yang dibuat dengan tujuan baik, untuk membayar gaji atau perbelanjaan atau kedua-duanya kepada sebarang ahli atau pekerja Persatuan ini dengan syarat mereka telah memberikan perkhidmatan kepada Persatuan.


Peraturan 4 KEAHLIAN

4.1 Persatuan ini mempunyai dua (2) jenis keahlian iaitu:-

(a) Ahli Biasa

Ahli Biasa terbuka kepada syarikat-syarikat pengedar atau wakil-wakil penjual yang berdaftar yang dilantik oleh Proton Edar di seluruh Malaysia.

(b) Ahli Bersekutu

Ahle Bersekutu terbuka kepada semua pengedar alat-alat pengganti Proton Edar secara francais dan semua pengusaha pusat service Proton Edar secara francais. Ahli Bersekutu tidak berhak mengundi dan diundi untuk memegang jawatan dalam Persatuan.

4.2 Syarikat-syarikat pengedar dikehendaki melantik dua individu yang sekurang-kurangnya memegangn jawatan pengurus di dalam syarikat ahli yang bertaraf warganegara Malaysia dan berumur 18 tahun ke atas sebagai wakil untuk menghadiri sebarang mesyuarat dan aktiviti-aktiviti yang dianjurkan oleh Persatuan.

4.3 Tiap-tiap permohonan untuk menjadi ahli hendaklah dihantar kepada Setiausaha Agung yang dikehendaki mengemukakan permohonan itu dengan secepat mungkin kepada Jawatankuasa untuk diluluskan. Jawatankuasa boleh mengikut budi bicaranya menolak sebarang permohonan tanpa memberi sebab-sebabnya.

4.4 Tiap-tiap pemohon yang yang permohonannya telah diluluskan seperti yang disebut di atas akan diterima menjadi ahli Persatuan setelah membayar bayaran masuk dan yuran tahunan seperti yang ditetapkan.


Peraturan 5 YURAN

5.1 Bayaran masuk keahlian dan yuran yang perlu dibayar adalah seperti berikut.

Ahli Biasa Ahli Bersekutu
Bayaran Masuk RM200.00 RM100.00
Yuran Tahunan RM300.00 RM150.00


5.2 Yuran tahunan hendaklah dibayar kepada Bendahari terlebih dahulu sebelum 31 hb. Januari tiap-tiap tahun.
5.3 Ahli yang membiarkan hutang yuran tertunggak selepas 31 hb Mac akan menerima surat peringatan yang ditandatangani oleh Setiausaha Agung atau wakil Setiausaha Agung, dan hak-hak sebagai ahli Persatuan akan digantung sehingga hutangnya telah dibayar.

5.4 Ahli yang membiarkan hutangnya sebanyak lebih dari jumlah yuran bagi dua (2) tahun dengan sendirinya terlucut daripada menjadi ahli Persatuan. Jawatankuaaa boleh mengambil tindakan undang-undang untuk menuntut segala tunggakan.

5.5 Jawatankuasa mempunyai kuasa uintuk menetapkan yuran masuk semula beserta dengan sebarang denda yang difikir munasabah bagi sesiapa yang telah membiarkan keahliannya terlucut disebabkan hutang

5.6 Yuran-yuran khas atau kutipan wang daripada ahli-ahli untuk perkara yang tertentu boleh dipungut dengan persetujuan Mesyuarat Agung ahli-ahli. Sekiranya ada ahli yang mungkir membayar wang yuran tersebut dalam tempoh yang telah ditetapkan, maka wang itu akan dianggap sama seperti hutang yuran tahunan.


Peraturan 6 PEMBERHENTIAN DAN PEMECATAN AHLI

6.1 Ahli yang ingin berhenti sebagai ahli Persatuan hendaklah memberi sekurang-kurangnya dua (2) minggu notis bertulis kepada Setiausaha Agung dan menjelaskan segala hutangnya

6.2 Mana-mana ahli yang gagal mematuhi perlembagaan Persatuan atau bertindak dalam cara yang mencemarkan nama baik Persatuan bolehlah digantungkan keahliannya untuk sesuatu tempoh sebagaimana yang difikirkan munasabah oleh Jawatankuasa.

(a) Sebelum menggantungkan keahlian, ahli berkenaan itu hendaklah diberitahu akan sebab-sebab bagi pemecatan atau penggantung tersebut secara bertulis.

(b) Ahli tersebut juga hendaklah diberi peluang untuk menerang dan membela dirinya secara bertulis tidak lewat dai 30 hari dari tarikh pergantungnya. Jika tiada pembelaan bertulis dibekalkan pada jawatankuasa dalam jangkamasa tersebut, pergantungan itu hendaklah dilaksanakan.

(c) Penarikan Pergantungan atau pemecatan ahli yang digantung hanya boleh dilakukan pada Mesyuarat Agung.


Peraturan 7 PERSATUAN BUKAN BADAN POLITIK

7.1 Persatuan ini bukanlah badan politik dan tidak boleh terlibat secara langsung atau tidak langsung dengan kegiatan politik atau parti politik.

7.2 Ahli yang bertanggungjawab membawa Persatuan terlibat secara langsung atau tidak langsung dalam politik atau parti politik adalah ditaksir sebagai gagal mematuhi Perlembagaan Persatuan dan tindakan akan diambil mengikut Peraturan 6.2 Perlembagaan ini.


Peraturan 8 MESYUARAT AGUNG

8.1 Kuasa tertinggi dalam Persatuan adalah pada ahli-ahli dalam Mesyuarat Agung. Keputusan atau resolusi yang diputuskan oleh ahli-ahli dalam Mesyuarat Agung adalah muktamad dan menjadi dasar kepada pentadbiran dan pengurusan Persatuan.

8.2 Pengelolaan Persatuan ini terserah kepada Mesyuarat Agung. Sekurang-kurangnya satu per dua (1/2) daripada jumlah wakil Ahli Biasa yang berhak mengundi atau dua kali jumlah Ahli Jawatankuasa, mengikut mana yang kurang hendaklah hadir dalam Mesyuarat Agung bagi mengesahkan perjalanan mensyuarat dan mencukupkan korum untuk mesyuarat

8.3 Jika korum tidak cukup selepas setengah jam daripada waktu yang ditetapkan untuk mesyuarat, maka mesyaurat itu hendaklah ditangguhkan kepada suatu tarikh (tidak lebih darpada 30 hari) yang ditetapkan oleh Jawatankuasa; dan jika korum tidak cukup selepas setengah jam daripada waktu yang ditetapkan untuk mesyuarat yang ditangguhkan itu maka berkuasalah ahli-ahli yang hadir menjalankan mesyuarat tetapi tidaklah berkuasa mengubah Perlembagaan.

8.4 Mesyuarat Agung Tahunan bagi Persatuan hendaklah diadakan secepat mungkin setelah berakhirnya tahun kewangan tetapi tidak lewat dari 31hb Mac pada tarikh, masa dan tempat yang ditetapkan oleh Jawatankuasa. Kerja-kerja Mesyuarat Agung Tahunan ialah:

(a) Menerima Laporan Tahunan Jawatankuasa berkenaan perjalanan Persatuan di dalam tahun lalu;

(b) Menerima Laporan Tahunan Bendahari dan Penyata Kira-kira yang telah diaudit bagi tahun yang lalu;

(c) Memilih ahli-ahli Jawatankuasa dan Pemeriksa Kira-kira bagi tempoh dua tahun yang akan datang (untuk tahun pemilihan sahaja); dan

(d) Menguruskan perkara-perkara lain yang dibentangkan di dalam mesyuarat itu.

8.5 Setiausaha Agung hendaklah menghantar kepada tiap-tiap ahli notis Mesyuarat Agung sekurang-kurangnya 21 hari sebelum tarikh yang ditetapkan untuk Mesyuarat Agung.

8.6 Notis Mesyuarat Agung tersebut semestinya mengandungi satu agenda termasuk salinan-salinan peringatan mesyuarat dan laporan-laporan, borang cadangan usul dan borang pencalonan untuk pemilihan Ahli Jawatankuasa (untuk tahun pemilihan sahaja) berserta dengan penyata kewangan Persatuan bagi tahun lalu yang telah diaudit. Salinan surat-surat ini juga hendaklah dibekalkan untuk dibaca oleh ahli-ahli di alamat berdaftar atau pejabat urusan Persatuan.

8.7 Pencalonan-pencalonan untuk pemilihan Ahli Jawatankuasa dan usul-usul secara bertulis untuk dibincangkan di dalam mesyuarat tersebut hendaklah disampaikan kepada Setiausaha Agung tidak lewat dari 14 hari sebelum tarikh mesyuarat.

8.8 Mesyuarat Agung Luarbiasa bagi Persatuan boleh diadakan,

(a) Bila difikirkan perlu oleh Jawatankuasa atau

(b) Atas permintaan beramai-ramai dengan bertulis oleh tidak kurang dari satu per lima (1/5) daripada jumlah Ahli Biasa yang berhak mengundi dengan menerangkan tujuan-tujuan dan srbab-sebab mengadakannya. Permintaan itu hendaklah dihantar kepada Setiausaha Agung Persatuan..

8.9 Mesyuarat Agung Luarbiasa yang diminta oleh ahli-ahli hendaklah diadakan pada satu tarikh di dalam tempoh tiga puluh (30) hari dari tarikh penerimaan permintaan mesyuarat itu.

8.10 Notis dan agenda untuk Mesyuarat Agung Luarbiasa itu hendaklah diedarkan oleh Setiausaha Agung kepada semua ahli sekurang-kurangnya 7 hari sebelum tarikh yang telah ditetapkan untuk bermesyuarat.

8.11 Peraturan 8.2 dan 8.3 di dalam Perlembagaan ini berkenaan korum dan penangguhan Mesyuarat Agung Tahunan boleh digunakan untuk Mesyuarat Agung Luarbiasa, tetapi dengan syarat jika korum tidak mencukupi selepas setengah jam dari waktu yang telah ditetapkan bagi Mesyuarat Agung Luarbiasa atas permintaan ahli-ahli, maka mesyuarat itu hendaklah dibatalkan dan dalam masa 6 bulan daripada tarikh itu Mesyuarat Agung Luarbiasa atas permintaan ahli-ahli dengan tujuan sama tidaklah boleh diadakan.


Peraturan 9 JAWATANKUASA

9.1 Satu Jawatankuasa seperti berikut yang dinamakan Pegawai Persatuan hendaklah dipilih dalam Mesyuarat Agung Tahunan dua (2) tahun sekali secara undi sulit:

- Seorang presiden
- Seorang Timbalan Presiden
- Tiga Belas (13) orang ahli Jawatankuasa Biasa

(a) Presiden hendaklah melantik dari ahli Jawatankuasa Biasa yang dipilih oleh Mesyuarat Agung untuk mengisi jawatan tersebut:

i. Dua (2) orang Naib Presiden,
ii. Seorang Setiausaha Agun,
iii. Seorang Bendahari Kehormat,
iv. Seorang Penolong Setiausaha Agung,
v. Seorang Penolong Bendahari Kehormat

(b) Jawatankuasa Eksekutif adalah terdiri daripada:-

i. Presiden,
ii. Timbalan Presiden,
iii. Kedua-dua Naib Presiden,
iv. Setiausaha Agung,
v. Bendahari Kehormat,
vi. Penolong Setiausaha Agung,
vii. Penolong Bendahari Kehormat
viii. Dua (2) orang ahli Jawatankuasa Biasa yang dilantik oleh Presiden dari ahli Jawatankuasa Biasa yang dipilih oleh Mesyuarat Agung
dan mempunyai tanggungjawab seperti yang terkandung di dalam fasal 9.6.

(c) Presiden berkuasa melantik empat (4) orang ahli Jawatankuasa Biasa dari mana-mana wakil ahli.

(d) Pemegang-pemegang jawatan Persatuan dan tiap-tiap pegawai yang menjalankan tugas pemerintah dalam Persatuan hendaklah terdiri daripada warganegara Malayssia



9.2 Pemilihan atau perlantikan ahli Jawatankuasa adalah tertakluk kepada
syarat berikut:

(a) Presiden dan Timbalan Presiden hendaklah terdiri daripada pengarah atau pemegang saham syarikat ahli.

(b) Semua Ahli Jawatamkuasa hendaklah terdiri daripada wakil ahli.

(c) Semua Ahli Jawatankuasa boleh dipilih atau dilantik semula apabila tamatnya tempoh perkhidmatan.

(d) Presiden Persatuan tidak boleh memegang jawatan lebih dari tiga (3) penggal [enam (6)tahun] secara berterusan.

(e) Ahli Jawatankuasa yang meletak jawatannya sebelum tamat penggalnya tidak dibenarkan bertanding semula untuk penggal yang berikutnya.

9.3 Jawatan seseorang Ahli Jawatankuasa akan dikosongkan sekiranya:-

(a) Ianya gila atau fikirannya tidak siuman,

(b) Ahli diwakilinya berhenti daripada menjadi Ahli Persatuan,

(c) Ianya tidak menghadir diri dalam mesyuarat-mesyuarat Jawatanakuasa sebanyak tiga (3) kali berturut-turut tanpa kebenaran daripada Presiden Persatuan,

(d) Ian memberi notis kepada Persatuan mengenai keinginannya untuk meletak jawatan,

(e) Ianya telah dilucutkan Jawatan oleh resolusi Mesyuarat Agung Persatuan,

(f) Ianya tidak lahi menjadi wakil ahli,

(g) Ia diisytiharkan muflis oleh mahkamah, atau

(h) Ia disabitkan dengan kesalahan jenayah oleh mahkamah.

9.4 Tanggungjawab Jawatankuasa Eksekutif ialah mengelola dan mengaturkan kerja-kerja harian Persatuan dan membuat keputusan atas perkara-perkara mengenai perjalanan Persatuan dengan tidak terkeluar dari Perlembagaan ini dan dasar umum yang ditetapkan oleh Mesyuarat Agung. Jawatankuasa Eksekutif tidak boleh membuat tindakan bertentangan dengan keputusan Mesyuarat Agung dengan tidak terlebih dahulu mendapat mandat daripadanya dan Jawatankuasa Eksekutif mestilah sentiasa taat kepada keputusan Mesyuarat Agung.

9.5 Jawatankuasa hendaklah bermesyuarat sekurang-kurangnya sekali di dalam tiga (3) bulan. Notis bagi tiap-tiap mesyuarat hendaklah diberikan kepada ahli-ahli sekurang-kurangnya lima (5) hari sebelum tarikh yang ditetapkan untuk mesyuarat tersebut. Presiden dengan bersendirian, atau tidak kurang dari satu per tiga (1/3) daripada Ahli Jawatankuasa bersama-sama boleh memanggil supaya diadakan mesyuarat Ahli Jawatankuasa pada bila-bila masa. Sekurang-kurangnya setengan daripada bilangan Ahli Jawatankuasa hendaklah hadir bagi mengesahkan perjalanan dan mencukupkan korum masyarakat.

9.6 Cara pengundian dalam mesyuarat Ahli Jawatankuasa ialah dengan mengangkat tangan untuk menunjukkan persetujuan dan setiap ahli berhak untuk satu undi sahaja. Keputusan adalah berdasarkan kepada undi yang terbanyak dan Pengerusi mesyuarat mempunyi undi pemutus dalam undian yang seimbang.

9.7 Seseorang Ahli Jawatankuasa yang mungkir menghadiri mesyuarat Jawatankuasa tiga kali berturut-turut tanpa alasan yang memuaskan akan disifatkan sebagai telah meletak jawatan di dalam Jawatankuasa.

9.8 Jika timbul perkara mustahak yang berkehendakan kelulusan Ahli Jawatankuasa dan mesyuarat Ahli Jawatankuasa tidak dapat diadakan, maka Setiausaha Agung bolehlah mendapat kelulusan daripada Ahli Jawatankuasa melalui pengedaran surat pekeliling. Syarat-syarat yang berikut hendaklah disempurnakan sebelum keputusan ahli Jawatankuasa boleh dianggap sebagai telah diterima.

(a) Masalah yang dibangkitkan itu hendaklah dibutirkan dengan jelas di dalam surat pekeliling yang dihantar kepada tiap-tiap Ahli Jawatankuasa;

(b) Sekurang-kurangnya setengah daripada bilangan Ahli Jawatankuasa mestilah menyatakan persetujuan atau bantahan mereka kepada cadangan itu; dan

(c) Keputusan hendaklah dengan undi yang terbanyak.

Sebarang keputusan yang didapati melalui surat pekeliling hendaklah dilaporkan oleh Setiausaha kepada mesyuarat Jawatankuasa berikutnya untuk disahkan dan dicatatkan di dalam peringatan mesyuarat.



9.9 Jika Ahli Jawatankuasa biasa meninggal dunia atau meletakkan jawatan, Presiden berkuasa melantik wakil ahli untuk memenuhi kekosongan itu.

9.10 Jawatankuasa boleh melantik pengurus dan kakitangan yang difikirkan perlu. Ia boleh menggantungkan atau melucutkan jawatan sebarang pengurus atau kakitangan kerana cuai di dalam pekerjaan, curang, tidak cekap, engkar menjalankan keputusan Ahli Jawatankuasa, atau kerana sebab yang difikirkan boleh merosakkan kepentingan Persatuan. Segala pengurus dan kakitangan akan melaporkan pekerjaan mereka kepada Setiausaha Agung dan diuruskan olehnya.

9.11 Jawatankuasa ini boleh menubuhkan Jawatankuasa-jawatankuasa kecil jika difikirkan perlu dan memberikan kewajipan-kewajipan khas kepada Jawatankuasa tersebut.

9.12 Jawatankuasa berkuasa untuk mengubah undang-undang kecil dan peraturan-peraturan yang tidak bercanggah dengan Perlembagaan Persatuan.

9.13 Jawatankuasa hendaklah memberi laporan tahunan berkenaan kegiatan-kegiatannya kepada tiap-tiap Mesyuarat Agung Tahunan.

9.14 Jawatankuasa Eksekutif berkuasa untuk menubuhkan Jawatankuasa Disiplin bagi meguruskan hal-hal disiplin ahli. Presiden hendaklah melantik salah seorang daripada Ahli Jawatankuasa sebagai pengerusi Jawatankuasa Disiplin.


Peraturan 10 KEWAJIPAN-KEWAJIPAN AHLI JAWATANKUASA

10.1 Presiden dalam masa menyandang jawatannya hendaklah menjadi pengerusi semua Mesyuarat Agung dan semua mesyuarat Jawatankuasa dan bertanggungjawab atas kesempurnaan perjalanan semua mesyuarat. Ia mempunyai undi pemutus dan hendaklah ia menandatangani peringatan-peringatan mesyuarat bila telah diluluskan.

10.2 Timbalan Presiden hendaklah memangku jawatan Presiden semasa ketiadaanya dan beliau diberi kuasa penuh Presiden sepanjang masa ia menjalankan tugas tersebut.

10.3 Setiausaha Agung hendaklah mengurus atau menjalankan kerja-kerja pentadbiran Persatuan mengikut Perlembagaan dan hendaklah ia menjalankan perintah Mesyuarat-mesyuarat Agung dan Mesyuarat-mesyuarat Jawatankuasa. Ia hendaklah hadir di dalam semua mesyuarat dan membuat catatan-catatan mesyuarat. Setiausaha Agung hendaklah dalam masa 60 hari dari tarikh Mesyuarat Agung Tahunan diadakan mengirimkan Penyata Tahunan Persatuan Kepada Pendaftar Pertubuhan sebagaimana yang dikehendaki di bawah seksyen 14 (1) Akta Pertubuhan, 1966. Ia juga bertanggungjawab menguruskan hal-hal surat-menyurat dan menyimpan semua dokumen kecuali kira-kira dan buku-buku kewangan. Di antara dokumen yang perlu disimpan adalah:-

(a) Buku daftar ahli yang mengandungi nama dan nombor pendaftaran syarikat, alamat perniagaan dan nombor telefon;

(b) Surat Perlantikan wakil ahli yang mengandungi nama dan nombor kad pengenalan wakil ahli yang dilantik.

10.4 Penolong Setiausaha Agung hendaklah menolong Setiausaha Agung menjalankan kerja-kerjanya dan memangku jawatan itu semasa ketiadaan Setiausaha Agung.

10.5 Bendahari bertanggungjawab berkenaan semua hal kewangan Persatuan Persatuan. Ia hendaklah membuat dan menyimpan kira-kira berkenaan semua perkara kewangan dan bertanggungjawab di atas kebetulannya.

10.6 Penolong Bendahari hendaklah menolong Bendahari Kehormat menjalan kerja-kerjanya dan memangku jawatan itu semasa ketiadaan Bendahari Kehormat.

10.7 Kewajipan-kewajipan Ahli Jawatankuasa Biasa hendaklah membantu Jawatankuasa menjalankan tugas yang diarah olehnya.

10.8 Naib-Naib Presiden hendaklah menjalankan tugas-tugas yang ditetapkan oleh Jawatankuasa dari masa ke semasa.


Peraturan 11 KEWANGAN

11.1 Tertakluk kepada peruntukan-peruntukan yang berikut bagi peraturan ini, wang Persatuan ini boleh digunakan untuk perkara yang berfaedah bagi menjalankan tujuan-tujuan Persatuan, termasuk belanja pentadbiran bayaran gaji, biayaan dan perbelanjaan pegawai-pegawai dan kakitangan yang bergaji dan upah memeriksa kira-kira tetapi walau bagaimanapun tidaklah boleh digunakan untuk membayar denda ahli yang telah dijatuhkan hukuman oleh mahkamah.

11.2 Bendahari atau Setiausaha Agung dibenarkan menyimpan wang runcit tidak lebih dari RM500.00 (ringgit Malaysia Lima Ratus Sahaja) pada sesuatu masa. Wang yang lebih daripada jumlah itu hendaklah dimasukkan ke dalam bank yang diluluskan oleh Jawatankuasa. Kira-kira bank itu hendaklah di atas nama Persatuan.

11.3 Segala cek atau kenyataan pengeluaran wang dari kira-kira Persatuan hendaklah ditandatangani bersama oleh dua (2) penandatangan samada Bendahari, Presiden atau Setiausaha Agung.

11.4 Perbelanjaan yang lebih daripada RM10,000.00 (Ringgit Malaysia Sepuluh Ribu Sahaja) dan tidak melebihi RM100,000.00 (Ringgit Malaysia Seratus Ribu Sahaja) kepada satu-satu penerima bagi sesuatu masa tidak boleh dibayar tanpa kelulusan majoriti dua pertiga (2/3) dari ahli Jawatankuasa dan perbelanjaan yang lebih daripada RM100,000.00 (Ringgit Malaysia Seratus Ribu Sahaja) bagi sesuatu masa tidak boleh dilakukan tanpa mendapat kebenaran Mesyuarat Agung terlebih dahulu. Perbelanjaan yang kurang daripada RM10,000.00 (Ringgit Malaysia Sepuluh Ribu Sahaja) bagi sesuatu masa boleh diluluskan oleh Presiden bersama Setiausaha Agung dan Bendahari.

11.5 Penyata Kewangan yang diterima dan dibelanjakan beserta timbangan kira-kira bagi setahun hendaklah disediakan oleh Bendahari dan diperiksa pleh Pemeriksa kira-kira yang dilantik mengikut Peraturan 12 Perlembagaan ini, dengan seberapa segeranya setelah tamat tahun kewangan. Penyata kira-kira yang telah diaudit itu hendaklah dikemukakan untuk kelulusan Mesyuarat Agung Tahunan yang berikut dan salinan-salinan hendaklah dibekalkan untuk makluman ahli di alamat berdaftar Persatuan.

11.6 Tahum kewangan Persatuan ini bermula dari 1hb Januari dan berakhir pada 31hb Disember tiap-tiap tahun.


Peraturan 12 PEMERIKSA KIRA-KIRA

12.1 Sebuah frima audit akan dilantik dalam Mesyuarat Agung sebagai Pemeriksa Kira-kira Persatuan. Mereka akan memegang jawatan selama dua tahun dan boleh dilantik semula di Mesyuarat Agung Tahunan.

12.2 Pemeriksa kira-kira yang dilantik adalah dikehendaki memeriksa Kira-kira Persatuan bagi setahun dan membuat laporan atau pengesahan untuk Mesyuarat Agung Tahunan. Ia / mereka harus juga dikehendaki (jika diperlukan) pada bila-bila masa oleh Presiden atau Jawatankuasa, memeriksa kira-kira Persatuan bagi mana-mana di dalam tempoh jawatan ia / mereka akan membuat laporan kepada Jawatankuasa.




Peraturan 13 PENGAMANAH

13.1 Tiga orang Pengamanah yang berumur lebih daripada 21 tahun bolehlah dilantik di dalam Mesyuarat Agung dan mereka akan berkhidmat selama yang dikehendaki oleh Persatuan. Semua harta tetap kepunyaan Persatuan akan diamanahkan kepada mereka dengan menandatangani suatu SURAT AMANAH (‘Deed of Trust’).

13.2 Pengamanah tidak boleh menjual, atau menarik balik atau menukar milik harta kepunyaan Persatuan dengan tidak mendapat persetujuan dan kuasa yang diberikan oleh Mesyuarat Agung.

13.3 Seseorang Pengamanah boleh dilucutkan daripada jawatannya oleh Mesyuarat Agung oleh sebab uzur kerana penyakit, tidak siuman, tidak berada dalam negeri atau kerana sebab lain yang menyebabkan ia tidak boleh menjalankan tugasnya atau pekerjaannya dengan memuaskan. Jika berlaku kematian, perletakan jawatan atau perlucutan seseorang Pengamanah maka kekosongan itu bolehlah dipenuhkan oleh Pengamanah yang baru dilantik di dalam Mesyuarat Agung.


Peraturan 14 PEMILIHAN JAWATANKUASA

14.1 Jawatankuasa hendaklah menubuhkan satu Jawatankuasa Kecil Pemilihan sekurang-kurangnya dua bulan sebelum Mesyuarat Agung Tahunan (Untuk Tahaun Pemilihan sahaja).

14.2 Tanggungjawab mereka adalah terdiri daripada:

(a) Mengelolakan dan mengawasi Pemilihan Jawatankuasa Persatuan.

(b) Menentukan semua syarat-syarat Pemilihan Jawatankuasa Persatuan dipatuhi oleh calon-calon yang bertanding.

(c) Mempastikan semua borang-borang pencalonan diisi dengan betul dan memenuhi syarat-syarat peraturan pemilihan ahli Jawatankuasa Persatuan.

(d) Mempastikan hanya wakil ahli Persatuan yang sah boleh mengundi dan menjadi calon atau menjadi pencadang dan penyokong kepada calon-calon.

(e) Mengira dan mengumumkan keputusan Pemilihan ahli Jawatankuasa Persatuan kepada Mesyuarat Agung Tahunan.

Peraturan 15 TAFSIRAN PERLEMBAGAAN

15.1 Di antara berlangsungnya Mesyuarat Agung, Jawatankuasa boleh mentafsirkan Perlembagaan ini dan Jawatankuasa boleh memutuskan perkara-perkara yang tidak terkandung di dalam Perlembagaan ini.

15.2 kecuali perkara-perkara yang bertentangan atau tidak selaras dengan dasar yang telah dibuat dalam Mesyuarat Agung, keputusan Jawatankuasa mengenai tafsiran Perlembagaan adalah muktamad jika tidak diubah oleh keputusan Mesyuarat Agung.


Peraturan 16 PENASIHAT / PENAUNG

16.1 Jawatankuasa boleh, jika difikirkan perlu, melantik mana-mana orang yang layak menjadi Penasihat / Penaung bagi Pertubuhan ini dengan syarat orang yang dilantik ini menyatakan persetujuannya secara bertulis.

16.2 Bekas Presiden boleh dilantik menjadi penasihat Persatuan hingga tahun pemilihan berikut.



Peraturan 17 LARANGAN

17.1 Permainan yang disebutkan di bawah ini tidak boleh dimainkan di dalam rumah Persatuan: Roulette, Lotto, Fan Tan, video games, Poh Peb Bin, Belankai, Pai Kau, Tau Ngau, Tien Kow, Chap Ji Kee, Sam Cheong. Dua puluh Satu, Tiga Puluh Satu, Sepuluh dan Setengah. Semua permainan dadu banker’s game, semua permainan video dan semua permainan yang bergantung semata-mata kepada nasib.

17.2 Persatuan atau ahli-ahlinya tidak harus cuba menghalang atau dengan apa cara juga mengganggu perniagaan atau harga barang-barang atau mengambil peranan di dalam gerakan kesatuan sekerja seperti yang diterangkan di dalam Akta Kesatuan Sekerja 1959.

17.3 Persatuan ini tidak boleh menjalankan kegiatan loteri sama ada dikhaskan kepada ahli-ahli atau tidak, atas nama Persatuan atau atas nama Ahli Jawatankuasa atau ahli tanpa kelulusan daripada pihak berkuasa berkenaan.

17.4 Faedah-faedah seperti yang diterangkan di bawah Seksyen 2 Akta Pertubuhan 1966, tidaklah boleh diberikan oleh Persatuan kepada mana-mana ahli Persatuan.

Peraturan 18 PINDAAN PERLEMBAGAAN

18.1 Perlembagaan ini tidak boleh diubah atau dipinda kecuali dengan keputusan Mesyuarat Agung. Permohonan untuk perubahan-perubahan atau pindaan-pindaan kepada Perlembagaan hendaklah dibuat kepada Pendaftaran Pertubuhan dalam masa 60 hari dari tarikh keputusan Mesyuarat Agung meluluskan perubahan atau pindaan itu dan hanya boleh dikuatkuasakan mulai dari tarikh perubahan atau pindaan itu diluluskan oleh Pendaftaran Pertubuhan.

18.2 Notis bertulis selama satu bulan perlu dihantar kepada semua ahli sekiranya hendak meminda sebarang fasal yang terkandung di dalam Perlembagaan ini.


Peraturan 19 PEMBUBARAN

19.1 Persatuan ini boleh dibubarkan secara sukarela dengan persetujuan tidak kurang daripada tiga perlima (3/5) daripada jumlah Ahli Biasa yang menghadiri dalam suatu Mesyuarat Agung yang dipanggil khas kerananya:

19.2 Sekiranya Persatuan hendak dibubarkan secara yang disebutkan di atas, maka segala hutang dan tanggungan Persatuan yang sah mengikut undang-undang hendaklah dijelaskan dan baki wang yang tinggal hendaklah diselesaikan mengikut cara yang dipersetujukan dalam Mesyuarat Agung berkenaan.

19.3 Kenyataan bersabit dengan pembubaran ini hendaklah disampaikan kepada Pendaftar pertubuhan dalam masa 14 hari dari tarikh pembubaran itu.



Peraturan 20.0 PENYERAHAN NOTIS ATAU / DAN DOKUMEN

20.1 Penyerahan sebarang notis kepada Persatuan seharusnya dibuat secara berikut:

(a) Dengan meninggalkan notis atau / dan dokumen di alamat berdaftar; atau

(b) Penghantaran melalui AR Daftar.


20.1 Penyerahan sebarang notis dari Persatuan kepada Ahli boleh dibuat secara berikut:

(a) Dengan meninggalkan notis atau / dan dokumen di alamat berdaftar; atau

(b) Penghantaran melalui AR Daftar; atau

(c) Melalui talian faks.



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PERBEZAAN SKIM PELUPUSAN KERETA DIANTARA PROTON EDAR DAN PERODUA

PERBEZAAN SKIM PELUPUSAN KERETA DIANTARA PROTON EDAR DAN PERODUA

1. PERSAMAAN SYARAT-SYARAT SKIM PELUPUSAN PROTON & PERODUA

a) Kenderaan pelbagai model dan buatan diterima tetapi mesti berusia 10 tahun atau lebih dari tahun diperbuat
b) Kenderaan harus berdaftar di Malaysia
c) Tiada hak milik dituntut oleh institusi kewangan atau tiada apa-apa cagaran kewangan
d) Tiada apa-apa saman, senarai hitam, perintah mahkamah, kes polis- Pelanggan harus mendapat kelulusan dari badan-badan kerajaan (JPJ/PDRM)
e) Mesti mempunyai cukai jalan yang sah


2. PERBEZAAN SYARAT-SYARAT SKIM PELUPUSAN

a) HAKMILIK.
PROTON mewajibkan pemilik sah kenderaan yang hendak dilupuskan, telah berdaftar lebih pada 6 bulan dan di rekodkan dalam kad pendaftaran kenderaan.
PERODUA meluluskan semua kenderaan berusia 10 tahun atau lebih (dari tahun diperbuat) dengan syarat pemilik yang direkodkan di kad pendaftaran kenderaan berdaftar sebelum tarikh 10 March 2009.

b) KEADAAN KERETA.
PROTON hanya menerima kereta yang boleh dipandu ke hadapan dan pandu undur (reverse) sekurang-kurangnya sejauh 20 meter.
PERODUA menerima kereta yang boleh dipandu masuk ke atas lori pengangkutan kenderaan.

c) PENDAFTARAN PERSENDIRIAN.
PROTON tidak membezakan kereta yang didaftar untuk kegunaan persendirian atau perdagangan.
PERODUA tidak menerima kenderaan yang didaftar di bawah pendaftaran perdagangan.

d) PINDAH-MILIK SKIM PELUPUSAN.
PROTON tidak mengeluarkan apa-apa kenyataan bertulis yang membenarkan pindah-milik RM5,000 dibawah skim pelupusan kereta kepada sesiapa kecuali pemilik berdaftar.
PERODUA membenarkan secara bertulis pindaan baucer dibuat kepada saudara terdekat seperti suami, isteri, bapa, ibu, anak-beranak dan adik-beradik.

e) JUMLAH YANG DITAWARKAN UNTUK PELUPUSAN KERETA.
PROTON menawarkan RM5,000 kepada pelanggan bagi melupuskan kereta lama untuk membeli sebuah kereta Proton yang baru walaupun harga pasaran kenderaan yang hendak dilupuskan melebihi atau kurang dari jumlah yang ditawarkan.
PERODUA pula menawarkan jumlah maksima sebanyak RM5,000 bagi pelupusan kereta. Jumlah maksima itu bergantung di atas jenis, model dan harga kereta baru yang hendak dibeli pada masa tawaran dibuat.

f) TEMPOH SAH BAUCER DISKAUN
Apabila skim pelupusan diluluskan, baucer RM5,000 akan dikeluarkan dan boleh ditebus untuk membeli sebuah kereta baru PROTON atau PERODUA.
Baucer PROTON sah laku untuk jangkamasa 3 bulan. Baucer mesti ditebus dalam tempoh sah laku itu, tetapi tempoh sah itu akan disambung jika jenis/model kereta yang dtempah masih tidak diperolehi.
Baucer PERODUA pula, hanya sah dalam tempoh 2 bulan sahaja dan PERODUA berhak mengenakan caj tambahan walaupun kereta yang ditempah tiada dalam stok.


3. SYARAT-SYARAT LAIN YANG HANYA DIKENAKAN OLEH PROTON SAHAJA

PERODUA tidak mengenakan apa-apa syarat lain selain dari syarat yang disebut di perenggan 1 & 2 di atas. Syarat-syarat lain yang HANYA dikenakan oleh pelanggan PROTON dan MESTI DIPATUHI adalah syarat Pemeriksaan fungsi dan Pemeriksaan alatan.

(a) Pemeriksaan Fungsian

i- Sistem pencucuhan yang aktif, enjin boleh dinyala dan dipadamkan tanpa bantuan bateri luaran (ignition).

ii- Pemanduan – kereta boleh dipandu ke hadapan dan pandu-undur sekurang-kurangnya sejauh 20 meter.

iii- Sistem Gear masih berfungsi dan dapat menggerakkan semua gear.

iv- Injak-injak (Pedal) , cekam (Clutch), brek (Brake) dan pemecut (Acclerator) masih berfungsi.

v- Brek Tangan ( Hand Brake ) masih ada dan berfungsi.

vi- Pemanduan tidak terjejas oleh kerosakan pada bahagian badan kereta, steering atau suspension.

(b) Pemeriksaan Alatan

i- Pintu – semua pintu masih ada dan lengkap.

ii- Hud (bumbung) – masih ada dan lengkap

iii- Papan pemuka (Dash Board) - masih ada dan lengkap

iv- Tempat Duduk (Seat) – masih ada dan lengkap

v- Injak-injak dalaman ( Interior Pedals ) – masih ada dan lengkap

vi- Badan Kereta – masih ada dan lengkap

vii-paip eksos – masih ada dan berkeadaan baik

viii-Lampu depan – satu lampu masih ada

ix- Lampu belakang – satu lampu masih ada

x- Lampu brek – satu lampu masih berfungsi

xii-Tingkap – semua tingkap masih sempurna

xiii-Brek tangan ( Hand Brake ) – masih ada


4. Tempoh KELULUSAN untuk permohonan pelupusan kereta dijangka memakan masa di antara 2 minggu sehingga 4 minggu bagi pelanggan PROTON dan 4 minggu hingga 6 minggu bagi pelanggan PERODUA.

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SCRAPPING POLICY COMPARISON BETWEEN PROTON EDAR AND PERODUA

SCRAPPING POLICY COMPARISON BETWEEN PROTON EDAR AND PERODUA

1. SIMILAR REQUIREMENTS FOR PROTON & PERODUA FOR CARS TO BE SCRAPPED

a) All vehicle types and models are accepted but all vehicles must be 10 years or older base on the manufacture year
b) Must be a registered vehicle in Malaysia
c) Must be free from any financial encumbrances or any other restrictions
d) Must be free from any summons, blacklist, court order and/or involved in any police case- customer to get clearance from the relevant authorities eg (JPJ/PDRM)
e) Must possess a valid non-expired road tax


2. CONTRASTING REQUIREMENT FOR CARS TO BE SCRAPPED.

a) OWNERSHIP. PROTON requires at least 6 months of ownership (as stated in the registration card) for the 10 years old car (from year of manufacture) to be scrap. PERODUA accept any 10 years old (from year of manufacture) car with rightful owner (as stated in the registration card) before the 10 March 2009.

b) RUNNING CONDITION. PROTON requires the car at all time, be able to be driven forward or in reverse for at least 20 metres. PERODUA only requires a basic and minimal running condition for purpose of placing the aged vehicle onto the car carrier.

c) PRIVATE REGISTRATION. PROTON did not specify if the vehicle to be scrap must be registered for Private and own used only but PERODUA will NOT accept any vehicle that is registered as a COMMERCIAL VEHICLE.

d) TRANSFER OF RM5,000 discount. PROTON did not explicitly allow the transfer of the RM5000 value for the scrap car but PERODUA explicitly allows the transfer to the next of kin (husband, wife, father, mother, children & siblings)

e) AMOUNT OFFERED FOR SCRAP CAR.
PROTON offers RM5,000 trade-in value for all cars of any make and model to be scrap irrespective of the market value of the car to be scrap.
PERODUA offer a maximum RM5,000 for scrap cars DEPENDING on the offer of the discount for the types and value of the new vehicle purchased at the particular period.

f) VALIDITY OF DISCOUNT VOUCHER
Once the scrapping is approved, PROTON allows the redemption of the Voucher within 3 months but will allow extension if the voucher is not redeemed due to non-availability of cars. PERODUA only allows 2 months for the voucher to be redeemed and reserves the right to impose any charges even if the delay was a due to unavailability of the requested car.


3. REQUIREMENT THAT IS ONLY APPLICABLE FOR PROTON CARS

Save as disclosed in Para 1 & 2 above, PERODUA does not impose any other condition or requirement. Other criteria and requirement that is ONLY APPLICABLE to PROTON are the FUNCTIONALITY and PARTS AVAILABILITY CHECK below. Vehicle for scrapping must pass both the two (2) checks.

(a) FUNCTIONALITY CHECK (only applicable for PROTON CARS)

i- Ignition system is active, engine is able to turn on and off without the need for external batteries
ii- Transmission Gear is functional and shifting of all gears are possible
iii- Pedals. Brake, Clutch and accelerator is functional
iv- Hand brake is available and functional
v- Drivability not affected by body entanglement, body steering, or suspension damage


(b) PARTS AVAILABILITY CHECK (only applicable for PROTON CARS)

i- DOORS. All doors are in-place
ii- HOOD. Available and in place
iii- DASHBOARD. Available and in place
iv- Seat. Are available and in place
v- INTERIOR PEDALS. Are available and in place
vi- BODY. Are in place and attached
vii- EXHAUST PIPE. Are available, intact and in place
viii- HEAD LIGHTS. 1 headlight is available and in place
ix- TAIL LIGHT. 1 tail light is available and in place
x- BREAK LIGHT. 1 brake light is available and in place
xi- WINDOWS. All windows are available and in place
xii- HAND BRAKE. Available and in place


4. Proton will take an average 2 to 4 weeks to approve the scrapping application whilst PERODUA needs 4 weeks to 6 weeks for approval.

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